¿Qué es un room escape?

What is an escape room?

Open Mind Room Escape offers you the chance to get into what will be more than just a game. A unique experience in which you will have to play as a team and overcome all the adversities that you encounter, solve puzzles, riddles, tests of all kinds in order to fulfill your mission and leave on time.

¿Cuánto dura la actividad?

How long does the activity last?

The escape room experience lasts 80 minutes

¿Qué ocurre si no consigo salir a tiempo?

What happens if I can’t get out on time?

Don’t worry, you won’t be locked up forever. At the end of the time, the Game Master will open the exit door for you and even if you have not achieved the objective, we are sure that the experience you will have had will have been unique since fun, emotions and adrenaline are guaranteed.

¿El juego da miedo?

Is the game scary?

Our escape game is not about fear or terror, and our goal is not to scare you even though some of our scenarios/tests may give you some adrenaline…

¿Qué pasa si en algún momento me encuentro mal o quiero salir?

What happens if at any time I feel sick or want to leave?

You will be watched at all times by a circuit of cameras and microphones, so if any of these cases occur, you just have to tell us and the gamemaster will help you. In the event that any member of the team leaves the game, the others will be able to continue with the escape room experience until the time runs out.

¿Cuántas personas pueden jugar a la vez?

How many people can play at the same time?

Our game is designed for teams of 2 to 7 people to participate.

¿Qué pasa si nos atascamos y no sabemos avanzar en el juego?

What happens if we get stuck and we don’t know how to advance in the game?

Do not worry, the Game Master will subtly help you with a series of clues in case this happens and you can solve your objective.

¿En qué idioma se puede jugar?

¿Can we play in English?

Our games are available in English, send a message when have the reserve for change the lenguage.

¿Cuál es la edad mínima para jugar?

What is the minimum age to play?

The minimum age to come and play is from 5 years old accompanied by an adult and from 12 years old alone. The maximum age? We have seen authentic agents of more than 70 years giving everything in our facilities!

¿Qué ropa/calzado debo llevar?

What clothes/shoes should I wear?

We recommend you come with comfortable or sports shoes. Regarding clothing, anything with which you feel comfortable and can move freely. And remember, don’t leave your glasses at home!

¿Cómo hago la reserva del room escape?

How do I make the reservation?

The reservation can only be made online through our website in the RESERVATIONS section. You must choose the day and time, fill in your data and that’s it!

¿Qué pasa si viene alguien más?

What if someone else comes?

No problem, once there, we will recalculate the price and you can pay the difference. Remember that you can only increase the number of the team, up to a maximum of 7 people.

¿Puedo modificar la reserva?

Can I modify the reservation?

Yes, as long as you notify us at least 3 days in advance by contacting us, any change will have an amount of 3 euros for expenses and management.

¿Puedo cancelar mi reserva?

Can I cancel my reservation?

Due to the nature of our games and schedules, cancellations or refunds are not allowed in the reservation, but it is possible to change it for another day by notifying 3 days in advance.

¿Qué ocurre si llego tarde?

What happens if I arrive late?

Punctuality is very important, since we carry out several sessions a day and the rest of the groups depend on it. In order to guarantee a unique gaming experience, the full time of each session is needed, however if you arrive late you will be able to enter but your time in the game will be subtracted.

¿Quiero regalar la experiencia room escape cómo lo hago?

I want to give away the experience, how do I do it?

You just have to go to the ‘Bono Regalo‘ section and choose between the two options that we propose. What better gift for such a special day?

¿Qué hago si tengo un código de descuento o un bono regalo?

What do I do if I have a discount code or a gift voucher?

If you have a discount or gift voucher code, you only have to enter the code in the reservation process and check that it has been applied correctly.

¿En qué consiste el Team-Building para empresas?

What is Team-Building for companies?

With this escape room method for companies, team members have the opportunity to work together under different circumstances in which each one of them will put their skills to the test and will develop a fundamental role in which they must put aside their comfort zone to face challenges and have the opportunity to improve interpersonal relationships.

¿Puedo obtener factura?

Can I get invoice?

Yes, you only have to provide us with your company information in advance so that we can send it to you by email.


Is it too cold, or too hot?

Our premises are air-conditioned, a pleasant temperature is available both in winter and in summer.